What we help you achieve
Security monitoring is useful when alerts lead to a clear decision and an accountable response. We help define what should be monitored, which signals matter and who acts when a suspicious event is detected. Security operations centre (SOC) and security information and event management (SIEM) requirements are scoped around your systems and the coverage you need.
Who this service is for
For businesses needing visibility across important systems, teams overwhelmed by security alerts and organisations defining a monitored security service.
What your project can include
Your proposal confirms the deliverables selected for your project.
- An inventory of the agreed systems, log sources and monitoring requirements.
- Alert priorities and triage rules aligned with business impact.
- Escalation contacts, response responsibilities and incident communication procedures.
- A service coverage document defining monitoring hours, reporting and any contracted 24/7 operation.
Scope, timing and budget
Coverage depends on accessible logs, supported tooling, retention needs and authorised response actions. Monitoring and incident remediation are distinct responsibilities. Any 24/7 service, response target or emergency action must be explicitly included in the agreement; it does not apply automatically to other ORCA services.
How a project like this can run
A monitoring scope could flag unusual administrator access, collect the relevant evidence and notify the authorised incident owner, with containment actions performed only within agreed permissions.
Illustrative scope, not a reported client result. Your project is defined after discovery.
Questions about this service
Does monitoring mean every incident will be prevented?
No. Monitoring helps detect and investigate signals from the systems in scope. Its effectiveness depends on visibility, configuration and response, and it complements access controls, updates, backups and staff practices.
What does 24/7 coverage include?
The agreement must identify the monitored systems, staffing or service arrangement, alert handling and escalation targets. It should also state whether containment and remediation are included or require separate authorisation.