Websites and business systems for growing SMEs

We build websites and online stores, connect business software and reduce manual work. Clear scope, practical delivery and support for your next stage of growth.

  • 22 services
  • 5 areas
  • London · UK company 16587073
  • Written scope before every project

How a project runs

Before implementation, we agree the deliverables, milestones and responsibilities. Dependencies, third-party costs and support requirements are discussed alongside the work itself.

  1. 01

    Discovery and assessment

    We review your current setup, users and priorities. The result is a shared brief identifying what needs to improve and which questions need resolving.

  2. 02

    Planning and scope

    We agree deliverables, milestones, responsibilities and costs, including relevant licences and external providers. Assumptions and exclusions are made explicit.

  3. 03

    Implementation

    We build and review at agreed milestones. Testing covers the relevant user journeys, integrations and operational requirements in the project brief.

  4. 04

    Handover and support

    We hand over the agreed access and operating instructions. Maintenance, monitoring and later improvements are covered by a defined support scope where required.

Practical technology experience, built around smaller businesses

Our professional roots include ALGI Bilişim in Turkey, where the focus was helping SMEs adopt technology and manage their digital operations. ORCA Internet Ltd builds on that background to deliver websites, connected systems and practical operational support through a UK-registered company.

We start with the business process, explain the options and agree a scope your team can understand. The experience behind our work is professional background, not the age of the UK company.

Read about ORCA and our background

What you can expect

  • A written scope: deliverables, assumptions, exclusions and responsibilities before implementation.
  • Visible decisions: practical explanations of options, costs and dependencies.
  • Review points: opportunities to check work against the agreed brief.
  • Usable handover: the agreed documentation, access and operating guidance.
  • Defined support: coverage and response expectations set out separately where ongoing service is needed.

Before we work together

Understand how we scope projects, agree responsibilities and organise support.

View all project and service questions

Ask about your project

  • Our focus is small and medium-sized businesses, online retailers and service businesses that need practical support with websites, software, connected systems and digital marketing. We can work on a defined project or support an internal team with a specific area of delivery.
  • We discuss your current setup, the problem you want to solve and your priorities. The first conversation helps establish whether the project is a fit and what further discovery is needed. A detailed audit, strategy document or implementation is a separate scope, explained before paid work begins.
  • Pricing depends on the deliverables, complexity, integrations, available content and support requirements. After discovery, the proposal sets out the scope, milestones and relevant third-party costs. Ongoing work has its own coverage and commercial terms; there is no single price that fits all 22 services.
  • Website maintenance, managed IT and security monitoring can be scoped separately. Coverage hours, priorities and response expectations are written into the agreement. 24/7 security coverage applies only where explicitly contracted; it is not automatically included with a website, marketing or consultancy project.

Free initial consultation

Tell us what you want to build or improve

We review your enquiry, clarify the brief and arrange a suitable time to discuss your priorities and next steps. Paid discovery or implementation is scoped separately before work begins.

All fields are required except your phone number.

Include your website, the main challenge and any target date or budget range. Please do not include passwords or sensitive customer information.

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